Terms of use and privacy policy

Rules about personal data protection on Best Real Estate website.

BEST REAL ESTATE D.O.O. BEOGRAD-VRAČAR, Patrijarha Varnave 20, 11000 Belgrade, registration number: 20552662, tax identification number: 106193133 (hereinafter: Operator) hereby obliges to guarantee the secrecy of personal data related to using our services and the secrecy of User communication in Best Real Estate service for real estate brokerage and/or Best Real Estate controlled Internet platform, which can be accessed on the web address https://bestrealestate.rs (hereinafter: Service) as stipulated by the legislation in force.

Operator shall not be held accountable for violation of privacy rights and User safety, executed by the third party online.
Operator will notify the competent authority about violation of privacy rights and User safety.

Operator shall process the necessary data voluntarily provided by persons who gave consent for data processing. The consent was given for a clearly defined purpose, in a legally permitted manner, so that the person to whom the data relates will not be identified or identifiable after the process is completed and in proportion with the purpose of processing.
The processed data have to be true and complete and to be based on a credible and non-obsolete source.

Before data collection, Operator will notify the person to whom the data relates, about the following:
  • The responsible party of data collection is - Operator – BEST REAL ESTATE D.O.O. BEOGRAD-VRAČAR, Patrijarha Varnave 20, 11000 Belgrade, registration number: 20552662, tax identification number: 106193133;
  • The purpose of data collection and data processing is enabling uninterrupted operation of the Service, Internet service User safety, and enabling real estate brokerage in accordance with the law, brokerage contracts execution, as well as promotional announcements;
  • The personal data is used to enable tenant and landlord identification, Users and/or buyers, in accordance with good business practice, keeping the trade secret and in accordance with the law;
  • Persons who use the data are the persons employed by the Operator and authorized to use the data, the Operator with whom the User enters the lease agreement (to the extent necessary for the realization of the lease agreement), and all national authorities in accordance with the law and/or court decisions exercise the right to use the data;
  • Sharing personal data is voluntary and everyone who does not want to be the User of Operator's Service is not obliged to share any data. However, sharing data is obligatory within the meaning of the Law on Contracts and Torts, Law on Real Estate Brokerage, Law on Prevention of Money Laundering and the Financing of Terrorism, Law on E-commerce, and Law on Advertising, for the purpose of exercising the legal rights under these laws;
  • The person who gave consent for data collecting and data processing can withdraw their consent at any time and without any explanation. The legal consequence of the withdrawal entails termination of Service usage, maturity of all outstanding liabilities accumulated during the customer relationship, and termination of any further data collection and data processing referred to the person who withdrew the consent;
  • In the case of unauthorized data processing, all persons have the right to protection of personal data, and all other rights stipulated by the law;
Data collected for the mentioned purposes are: name, surname, address, phone number, e-mail, and IP address of every individual access to the Internet platform;

The data collected for the purpose of real estate brokerage, with the purpose of lease agreement within the meaning of Law on Real Estate Brokerage, Law on Prevention of Money Laundering and the Financing of Terrorism, as well as the fulfillment of the order of the Principal from the Brokerage Agreement for sale and lease of immovable property, contains the: first and last name, date and place of birth, place of residence, a photo of the ID card (both sides) or passport (page with personal information).

Operator shall not be held responsible for the accuracy of the data filled in or provided by other parties, as well as for the results of potential data processing, which concerned data provided in a previously described manner.

Operator respects the privacy of Service User. The Operator will not share registration data and other User information with third parties, unless for the purpose stipulated by the Rules above, or when explicitly stipulated by the law.

In accordance with the law, Operator can capture certain visitor data, provided during the Service use. Operator can use this data to get information that can help the Service improvement, particularly to improve Internet platform and its content and customize it for better User and visitor experience.

The user is obligated to ensure Internet safety, data integrity, and source access rights within his personal computer network.


COOKIE POLICY This website is operated by Best Real Estate d.o.o., Patrijarha Varnave 20, Belgrade, Serbia, on behalf of ourselves (“Best Real Estate”, “we”, “our” or “us”).

This Cookies Policy is incorporated into and part of the Privacy Policy. The Privacy Policy is in turn incorporated into and part of the Terms of Use that govern your access to and use of this website, including any content and services offered on or through this website (the “Website”). By using the Website, you agree to be bound by our Privacy Policy, including this Cookies Policy, and the Terms of Use.

What is a cookie? Cookies are small text files placed on your computer and are commonly used on the internet. There are various types of cookies which perform different functions, such as analyzing a user’s browsing behavior or recording a user’s navigation of a website so that when a user revisits that site, the site owner can present tailored options to the user based on the stored information about previous visits.

We use cookies to implement and remember user preferences and also to monitor site user traffic and usage. This helps us to understand how visitors use our Website so that we can develop and improve the design, layout and functionality of the Website.
We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action (clicking the ‘like’ or ‘follow’ button on a post, for example).

The different categories of cookies are outlined below. Strictly Necessary: These are the cookies that are essential to perform basic functions. These include those required to allow registered users to authenticate and perform account related functions. Functionality: These cookies are used to store preferences set by users such as account name, language, and location. Performance: Performance cookies collect information on how users interact with websites, including what pages are visited most, as well as other analytical data. These details are only used to improve how the website functions. Tracking: These are set by trusted third party networks (e.g. Google Analytics) to track details such as the number of unique visitors, and page views to help improve the user experience. Third Party/Embedded Content: We use different third-party applications and services to enhance the experience of website visitors. These include social media platforms such as Facebook and Twitter (through the use of sharing buttons), or embedded content from YouTube and Vimeo. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.

Accepting or rejecting cookies Most web browsers will accept cookies, but if you would prefer that we did not collect data by this method, you can disable this function within your browser settings. If you want to delete any cookies that are already on your computer, please refer to the instructions for your web browser software to delete cookies and disable their use. Please note that if you disable cookies, the Website functionality may be impaired and you may not be able to access certain areas or features of our site.

This policy may be updated from time to time.

If you have any questions about Best Real Estate Cookies Policy, please send an email to office@bestrealestate.rs.

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